(Optional) Tap or click the Allow Access Rights switch to the right to grant your friend more administrative rights. (Optional) Tap or click the Allow Access to e911 switch to the right to allow your friend to grant access to emergency responders. Tap or click Send Invite. An email message is sent inviting your friend to create an Arlo account.. It seems to be working as expected. However, when I attempted to grant access to the camera to another user, it doesn't work. I have other Pro camera on the network and they are working and the other user has access to those cameras. I'm using the latest app (v 5.6.2_28827 release date 3/13/25). I take the following steps to grant access:
Granting access to friends lets multiple people view the same cameras and videos at the same time at a specific location. Through Admin access, you can grant users access to which cameras or devices can be seen. You also have the option to grant your friends access to call dispatch during an emergency to a specific service location. You can have multiple people access the same Arlo account.. Arlo App for Support. For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.